I don't receive confirmation emails!

There are several possibilities:

• Your e-mail address is simply not valid
• Your e-mail address is no longer in use
• Your e-mail address has a typing error (spelling)
• Our confirmation e-mails are going to your SPAM folder

If the problems persist, please contact our hotline. Please note that Hotmail applies certain filters at times and that "@hotmail.com" and "@outlook.com" addresses may not always receive our automatic emails.