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  1. MSO Help Center
  2. F.A.Q.

F.A.Q.

Do you have a question or is something on the MSO page not clear to you? Maybe you'll find the answer in our F.A.Q.

REGISTRATIONS

  • How do I register for an event?
  • How can I retrieve my password?
  • How do I unsubscribe from the newsletter?
  • How do I register a friend or my children through my MSO account?
  • How can I change a service in my registration (T-shirt size, emergency number, etc.)?
  • How do I transfer my bib to another athlete?
See all 16 articles

CANCELLATION INSURANCE

  • How to claim my cancellation insurance?
  • Where can I find my insurance contract number or my membership certificate ?

RESULTS

  • Why don't I appear in the results?

Patrouille Des Glaciers

  • I notice that my patroller's birth year is wrong. Can I change it?
  • Can I change the race time estimate?
  • A patroller's clothing size is wrong. Can I change it?
  • Zermatt - Verbier: My patrol is registered for the Zermatt-Verbier race, are we entitled to accommodation?
  • How much does cancellation insurance cost?
  • Is a driver's license considered an official document?
See all 18 articles
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