I don't receive confirmation emails!

There are several possibilities:

• The e-mail address associated with your account is simply not valid
• The e-mail address associated with your account is no longer current
• The e-mail address associated with your account contains a typing error (spelling, typing error...)
• Our confirmation emails are going to your spamfolder
• Your mailbox filters our automatic e-mails. In this case, you will have to go to the web version of your mailbox and accept all the mails from us. 

If the problems persist or if you need some information that you have not received, do not hesitate to contact our hotline.